000			00327nam a2200145Ia 4500
008			161018s9999 xx 000 0 und d
020			_a9788120328839
100			_aBesterfield,D.H & Others _9173
245			_aTotal Quality Management
250			_a3RDEd
260			_bPhi
300			_bRs:375
490			_a9345
942			_01
999			_c9345 _d9345