000 00334nam a2200145Ia 4500
008 161018s9999 xx 000 0 und d
020 _a9783642201097
100 _aKumar, V.
_911986
245 _aCustomer Relationship Management.
250 _a0Ed
260 _bWiley India
300 _a323p.
_bRs:0
490 _a4767
999 _c4767
_d4767
942 0 0 _01