000 00307nam a2200133Ia 4500
008 161018s9999 xx 000 0 und d
100 _aBesterfield,D.H & Others
_9173
245 _aTotal Quality Management
250 _a4RDEd
260 _bPhi
300 _a652p.
_bRs:375
490 _a10236
999 _c10236
_d10236
942 0 0 _01